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Try This If Your Outside AC Unit Doesn't Turn On

March 25, 2024

As the seasons shift and warmer weather beckons, it's time to switch on those AC units. However, what if you're met with silence instead of a refreshing breeze? If your outside AC unit isn't turning on, don’t sweat it just yet. Here's a handy guide to troubleshoot and fix the issue, ensuring your home stays cool and comfortable.

outside ac wont turn on

Understanding Your AC System: Split Cooling Systems

Your air conditioning system is likely a split system, comprising an indoor evaporator and an outdoor compressor or condenser. These components must work in tandem to cool your home efficiently. When your outside unit doesn’t turn on, it disrupts this harmony, leaving you in the heat.

Common Issues and Troubleshooting Tips

  • Thermostat Issues: First, check your thermostat. Is it on and set to cool? Sometimes, the solution is as simple as adjusting the settings or replacing the batteries.

  • Power Supply Problems: Your AC has separate power sources for its indoor and outdoor units. Ensure the outdoor unit’s emergency or shut-off switch is in the “on” position and check your circuit breaker for any tripped switches.

  • Capacitor Failures: The capacitor jumpstarts the AC unit. If your AC makes a buzzing noise but doesn’t start, it could be a capacitor issue. This is a bit more technical and might require a professional's eye.

  • Condensate Drain Line Clogs: Check the AC’s condensate drain line. If it’s clogged, it can trigger a safety switch that turns off your air conditioner. You can unclog this using a wet/dry vacuum.

  • Low Freon Levels: Freon issues are a bit more complex. Signs of a Freon leak include ice buildup on the unit or warm air coming from your vents. Handling Freon requires a licensed professional due to its hazardous nature.

DIY Vs. Professional Help: When to Call an Expert

While some issues, like checking the thermostat or power supply, are DIY-friendly, others, especially those involving electrical components or refrigerants, require professional expertise. Don’t hesitate to call in an HVAC professional like Suburban Heating And Cooling if the problem seems beyond your skill set.

Preventive Measures: Maintaining Your AC Unit

Regular maintenance can ward off many common AC issues. Clean your condenser coils annually, replace or clean air filters quarterly, and have a professional check refrigerant levels. These simple steps can extend the life of your unit and ensure it runs smoothly.


It's recommended to conduct annual maintenance on your HVAC system, including cleaning the condenser coils and changing air filters quarterly. If your outside AC system won't turn on, check the thermostat settings, ensure the power supply is on, inspect for a tripped circuit breaker, and look for any visible damages. If these don’t resolve the issue, contact a professional.

Staying Cool and Prepared

By understanding your AC system and familiarizing yourself with common issues, you can ensure a quick response to any malfunctions. Remember, regular maintenance is key to a long-lasting, efficient AC unit.


For top-notch maintenance year-round, consider signing up for our Maintenance Package. For only $195 a year we keep your system running smoothly when you need it most.


Our plan includes basic cleaning, check up and testing, and important feedback on the condition of your system. We also can do filter replacements, zone damper repair or replacements, thermostat testing/configuration and belt replacements. For only $195 a year we keep your system running smoothly when you need it most.


Suburban Heating And Cooling is also available for any emergencies or sudden AC repairs you need. Call us today!

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